General terms and conditions of the company TRILAY GmbH

§1 Applicability to entrepreneurs and definitions of terms

(1) The following General Terms and Conditions shall apply to all deliveries between us and a consumer. in their version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither their commercial or self-employed professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of the contract apply to orders placed via our Internet store .

(2) In the event of conclusion of the contract, the contract is concluded with


Herrenberger Street 9
D-72119 Herrenberg
Registration number HRB 786363
Register court Stuttgart


(3) The presentation of the goods in our Internet store do not constitute a legally binding contract offer on our part, but are only a non-binding invitation to the consumer to order goods. With the order of the desired goods, the consumer gives a binding binding offer to conclude a purchase contract.
(4) Upon receipt of an order in our Internet store, the following provisions shall apply: The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our Internet store.

The order is made in the following steps:

1) Login to the Internet store Enter the login details (username / email address and password).
2) Selection of the desired goods
3) Confirm by clicking the buttons "Order"
4) Checking the information in the shopping cart
5) Pressing the button "checkout"
6) Checking again or correction of the respective entered data.
7) Binding submission of the order by clicking on the button "order with costs" or "buy".
Before sending the binding order, the consumer may, by pressing the "Back" button in the Internet browser used by him, after checking his data the Internet browser used by the consumer before sending the binding order by pressing the "Back" button contained in the Internet browser used by him. by closing the Internet browser. We confirm the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet store: We store the contract text and send you the order data and our GTC by e-mail. e-mail. You can also view the GTC at any time at Your past orders can be viewed in our customer area under My Account -> My Orders.

§3 Prices, shipping costs, payment, due date

(1) The stated prices include the statutory sales tax and other price components. Shipping costs, if any, shall be added.

(2) The consumer has the option of payment by prepayment, Cash on delivery, Direct debit, PayPal, Credit Card( Visa, Mastercard ) .

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.
If we deliver cash on delivery, the purchase price becomes due upon receipt of the goods.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here at the latest within 10 working days. The period for delivery in the case of payment in advance begins on the day after payment order to the bank entrusted with the transfer and for all other payment methods on the day after the conclusion of the contract to run. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item shall sold item shall not pass to the Buyer until the item is handed over to the Buyer, even in the case of a sale by delivery to a place other than the place of performance.

§5 Retention of title

We retain ownership of the goods until full payment of the purchase price.


§6 Right of withdrawal of the customer as a consumer

Right of withdrawal for consumers

Consumers shall have a right of revocation in accordance with the following provisions, whereby a consumer is any natural person, who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. professional activity:

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days, from the date of conclusion of the contract.

To exercise your right of withdrawal, you must send us

Herrenberger Street 9
D-72119 Herrenberg
by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision, to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you cancel this contract, we will have refunded to you all payments we have received from you, including the delivery costs (with the exception of additional costs resulting from the fact that you have chosen another that you have chosen a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract has been received by us. For this repayment, we will use the same means of payment, that you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment.

If you have requested that the services begin during the cancellation period, you shall pay us a reasonable amount corresponding to the proportion of the services rendered up to the point in time the date on which you notify us of the exercise of the right of withdrawal in respect of this contract, services already rendered compared to the total scope of services provided for in the contract.

Financed transactions

If you have financed this contract with a loan and revoke the financed contract, you are also no longer bound to the loan agreement if both contracts form an economic unit. also no longer bound by the loan agreement if both agreements form a single economic unit. This This is to be assumed in particular if we are also your lender or if your lender makes use of our cooperation with regard to the financing. makes use of our cooperation with regard to the financing. If we have already received the loan when the the loan has already accrued to us when the revocation or return takes effect, your lender shall be deemed to have acted in legal consequences of the revocation or return, your lender shall be subrogated to our rights and obligations under the financed contract. contract. The latter shall not apply if the subject matter of the present contract is the acquisition of securities, foreign currencies, derivatives or precious metals.
If you want to avoid a contractual commitment as far as possible, revoke both contractual contract declarations separately.

End of the cancellation policy


§7 Cancellation form

Sample cancellation form

(If you want to cancel the contract, please fill out and return this form).
To :

Herrenberger Street 9
D-72119 Herrenberg

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)


Ordered on (*)/received on (*)


Name of the consumer(s)


Address of consumer(s)


Signature of the consumer(s) (only in case of paper communication)




(*) Delete as applicable.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

Only German is available as the contract language.


§10 Customer service

Our customer service for questions, complaints and claims is available on weekdays from 9:00 o'clock until 16:00 o'clock under

Phone: 070738762490



Status of the GTC Oct.2022

Free GTC created by